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  • RETURN POLICY

    Returns must be started within 7 days of delivery. Customers are responsible for return shipping unless the mistake is ours. Once the item is received back, store credit will be issued.

    Inspired, custom, sale, and pre-order items are final sale unless damaged. Any damaged, inspired/custom items must be reported within 3 days of delivery

  • TURN AROUND TIME

    Ready-to-ship items: 1–4 business days.

    Always check the post for TAT (if it’s missing, ask!).

    No refunds if you miss the TAT, so be sure to peek before ordering.

    Questions? DM me before you buy!

  • CUSTOMER SERVICE

    Willowandoaks.co@gmail.com

    Please allow 24–48 business hours for a response.